Mobile E-Business Platform Application

Turcom Ürünler - TRCROOT

What is TRCmobile?
TRCmobile is a web-based software package that provides information communication by using cell phones, PDAs, Blackberries, hand terminals, and all kinds of stations as a terminal in corporate messaging, business management, and field automation. The software uses primarily cell phones, and then PDAs, and all types of other business stations as terminals. It is a very useful, convenient and economic method for corporate messaging, business management, and field automation.

Who can use the TRCmobile?

Any corporation who works in the field and makes critical field decisions with the data they gather in the field need TRCmobile e-business solution, and TRCmobile satisfies the needs of all industries that use business stations like cell phones and PDAs. In a nutshell, this is ideal for all corporations who want to have real time business and information management.

What makes the TRCmobile Different?


- It can be used via cell phones with minimum level standard features.
- The initial investment cost according to the existing mobile solutions in the market is very low.
- TRCmobile has a modular structure that is developed to address various business needs. Acquiring this modular structure has advantages in terms of its cost. Because this way the corporations do not have to buy the modules that they do not fit in with their needs.
- Beside these modules, the corporations can reshape the TRCmobile according to their needs.
- The current TRCmobile modules are developed by means of our years of experience from our broad client portfolio.

What are the modules of TRCmobile?


TRCmobile-MARKET

It allows retail corporations to gain real time information on their own products and their rivals from each selling point, and as a result to report to the relevant units. For instance, prices, tastings, shelf conditions, quantities, consumption quantities, promotions, instant sales, etc...

What does the TRCmobile - market provide?
- It allows march teams to instantly deliver and report the field product information, the most important need of the retail industry, through cell phones.
- In accordance with the requirements of the retail industry, it conveys information on the front face numbers of its own and competing products, the shelf price, promotions, inventory data, and exhibition conditions.
- The easily and economically retrieved information gathered in the field by the TRCmobile Market is converted into reports through the central database. TRCmobile market telephone that works by means of the GPRS infrastructure is hundreds of times more economic compared to conveying this information on the phone. Moreover, you get to do that through the cell phone that everybody already have.

TRCmobile-SERVICE


Corporations that provide services on the field monitor the tasks that they assign to their personnel through web software. While the task commands are sent to the cell phones of the service staff, feedbacks of the field personnel to these tasks are received and reported.
What does TRCmobile Service Provide?
- It allows certain tasks to be done quite economically, tasks which are greatly needed in the service industry such as assigning the service staff with jobs, job follow-ups, and performance analysis.
- When the people who assign the jobs through the web application assign the jobs, the service personnel in the field will view these tasks on their cell phone application, and by performing various transactions, they place feedback from the field on that job. This way people at the headquarters have the opportunity to follow the field work real time.
- Additionally through the GPS plug-in, field staff can be tracked on a map.
- With the performance reports generated at certain periods, work performances of the personnel will be easily measured.
- Clients will be able to have access to their own service information on the web.
Providing several companies within the group with services from a single point
Since this headquarters-based application will include individual task definitions for each staff member, single point service becomes highly convenient.
Problem entry and monitoring screens
Provides immediate access to information like entry date, reviewing the situation of the problem regarding an already added problem.
Fixing problems on the web through the self-Service Module
The Self-service module inside, problems can be fixed, and the situation of it can be monitored on the web.
Performance reports
Once the tasks are assigned to the personnel and the completed jobs are processed, you can create daily, monthly, annual or in periods you will determine, performance reports can be created. This way you will achieve improvement in your resources, task distribution based on specialties, and improvements in performances.
Flexible inventory structure
Thanks to the flexible inventory structure, any product can be defined.
Product tracking
You can add and drop pieces to the products. You can track the pieces you drop as well. Products are traceable by their special codes, bar codes, and serial numbers.
Agreements
Agreements are saved based on inventory and location, and the services received are monitored based on SLA. SLAs can be defined in terms of locations, inventory and individuals.
Analyzing on the basis of source of usage
You can manage and monitor the supplies. They can be analyzed on the basis of resource use.
Warranty tracking
Warranty durations are tracked on the basis of product and piece.

TRCmobile-SURVEY


It enables the analysis of the market with real data, allows research to be comfortably applied towards the target audience questions. In short TRCmobile survey is a data collection platform that can work in any environment, and it can be employed in every research area through cell phones.
Survey Companies
- The interviewers enter the system with their user name and password.
- They select the assigned survey / questionnaires.
- Questions are answered.
- The person's name / phone information is entered.
- The survey is completed.

TRCmobile-SALES


This is a mobile application that enables all sales procedures (proposal and agreement preparation, sales order, invoice, stock control) from the preparation of the proposal to the completion of the sale. The headquarters get to track all sales processes performed by the staff who work as the sales personnel in the field...
What does TRCmobile-Sales Provide?
- Field sales staff can make the sales transactions on their cell phones or their PDAs.
- Within the limits of their authorities, they can have access to central information, and provide the client with information about the products.
- By entering the order, they can instantly finalize the sales.
- They can transmit customer information instantly to the headquarters.
- Customers may be allowed to have access to their own sales information through web.
What does TRCmobile-Sales Do?
- Mobile Order Picking (Cold Sales)
- Mobile Hot Sales
- Delivery
- Merchandising
- Mobile Data Collection
- To provide customers with products and services
- Transfer the order to the center
- Follow customers' checks and promissory notes, debt-to-balance information
- Taking an order from a single call center, and then transmit it to the nationwide distribution network
- Forwarding service tools the detailed information of the order
- Following company total sales, stock moves, current information independent of time and place.
- Tracking and managing multi-branch structure from a single center.
- The ability of the branch offices to complement each other within the scope of their authority (For instance, a subscriber who borrowed from the A branch can pay the debt to the B branch.)
- Viewing detailed information on the calling subscriber.
- Receiving orders on the website and simultaneously transmitting this to the dealers.
- Thanks to mobile application, online tracking the sales completed by the field personnel,monitor their performances.
- Collecting orders from the dealers and/or customers.
- Following the sales transactions by accessing reports and information on sales
- Defining work rules through formulas (promotion, campaign, and contract)
- Updating the whole or a part of the data
- Bilateral integration with all commonly used commercial package programs
Proposal Preparation
- Preparation of Proposal and contract
- Proposals submitted for approval
- Sending the proposal to the customer by letter, e-mail, facsimile
- Payment plan, and premium calculations
- Proposal profitability analysis
- Proposal sales and performance reports
Product Catalog
- Price list preparation
- Product prescription
- Lists of price and profit margin
Sales Order Work flow
- Preparation of the sales order from the proposal
- In-house distribution of the order by e-mail
- Processing and follow-up of the order by relevant units
- Order status tracking reports
- Sales team bonus calculations
- Order profitability analysis
- Periodic order follow-up
- TL and foreign exchange sales turnover reports
Other Modules
- Internet Sales
- Purchasing Workflow
- Billing and Inventory Control

TRCmobile-TRACKING

The employer interactively follows all of his/her investments (vehicle, personnel, container, work machine), a parent a student, parents their kids, children their elders and their patients. They view them on maps and/or satellite images, know where they exactly are. With the system integrated alarm systems, you will be notified of the extraordinary situations like high speed, accident, getting out of the coverage area. TRCmobile tracking system transmits the coordinates it receives from the satellite, inside-vehicle and other information to the headquarters by means of GSM/GPRS/EDGE/3G. Users and managers have access to these data online, within the limits of their authorities.
- Your employees...
- Your kids...
- Your patients...
- Your vehicles...
- Pets & Animals
Keep track of all of them with TRCmobile tracking

TRCmobile-CRM


TRCmobile CRM enables companies who use Microsoft CRM to quickly access their CRM information on their cell phones, and it can be easily adapted to other CRM systems.

TRCmobile-TELEMETRY


With this system you will be able to have access to the machines which constitute the dynamic of your establishment; you can control them from the field, and get notified of their statuses. In the TRCmobile telemetry application, GPRS modems and TRCmobile e-business platform are integrated.

TRCmobile-COURIER


A TRCmobile product specifically designed for courier companies which are engaged in individual or collective distribution, sends instant or daily assignments to the courier's cell phone, and allows the instant tracking of the tasks